Smartlook Reviews: Pros, Cons & Pricing of the Popular Conversion Rate Software


Smartlook is an easy to use conversion rate optimization software that allows users to record customer visits in their websites and apps. By record, users will have a library of videos capturing how customers interact with their platform from start to finish. Think of YouTube, only, all the videos are that of your website visitors interacting with your e-commerce platform — from mouse hovers to clicks, everything is recorded. This software is perfect for all website owners and app developers, commercial or not, who wish to improve user experience.

Smartlook data collection is not limited to recording, it also gives heatmaps, events, and funnels to its users. Such tools integrate with more than 60 third-party software. Smartlook is a free software that offers premium features to paying users. Smartlook claims that it can be installed, go live, and start collecting data in just two minutes.

Benefits of Smartlook

According to Smartlook reviews this solution helps businesses to use organized data to their advantage. Here are some of its benefits:

Organized Data

Smartlook’s edge is in organizing collected data. Compared to other conversion rate optimization software, it does not leave users to determine important points by themselves. Smartlook organizes and analyzes collected data to such a tee that when reports reach their users, necessary actions and improvements are clear.

Easy Set-Up

Smartlook is not complicated and users with no previous coding experience will not find their skills wanting when installing it. Users just need to copy+paste Smartlook’s code to their website for the software to go live. Set-up can be done in minutes with no need for expert programmers and trained technicians.

Unlimited Access

Data is available 24/7 in the cloud. Users can choose when and where to access collected data with no preliminary actions necessary. Business owners can study how their websites are explored in their own time and space with reports and recordings neatly organized and stored just waiting to be watched and reviewed.

Overview of Smartlook Features

  • Always-on visitor recordings
  • In-context recordings
  • Click heatmaps
  • Automatic event tracking
  • Conversion funnels
  • Conversion data
  • JS console
  • Filtering & segmentation
  • Integrations
  • Multi-device compatible
  • Collaboration & sharing
  • Event picker
  • Events data
  • Data history
  • Mobile apps

Pricing Plans

Smartlook pricing is available in the following plans:

Starter – $19 per month

  • All Free features, plus:
  • Premium integrations
  • Up to 3 months data history
  • Up to 2,000,000 visits per month
  • Up to 4 team members
  • Filtering & segmentations
  • Unlimited heatmaps
  • Unlimited notes
  • Up to 3 months data history
  • Better heatmaps precision
  • Historical data in heatmaps
  • Different types of visitors in heatmaps
  • Always-on recordings
  • Premium integrations
  • xSpeed of recordings
  • API and user identification

Power – $79 per month

  • All Starter features, plus:
  • Up to 10 team members
  • Up to 12 months data history
  • JS errors in console
  • Unlimited funnels
  • Unlimited events

Enterprise Contact vendor

  • All Power features, plus
  • Unlimited team members
  • Custom data history 
  • Custom visits per month

 Mobile App Analytics – Free (Beta)

  • 50,000 sessions/month
  • Unlimited funnels
  • Always-on recordings
  • Advanced filtering
  • API and user identification
  • Unlimited events
  • 1 month data history

About Author

Kate Stephens is a young and creative graphic designer as well as the mastermind behind her own startup company aimed at providing customers with reliable and often cheaper alternatives to various popular brands and products from all possible markets.

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